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Development Associate, Individual Giving and Donor Relations

Reports To: Senior Director of Development, Individual Giving and Donor Relations
FLSA Status: Non-Exempt
Date: September 2022

To apply please send your cover letter and resume to careers@braintumor.org.


Background:

National Brain Tumor Society (NBTS) unrelentingly invests in, mobilizes and unites our community to discover a cure, deliver effective treatments, and advocate for patients and their care partners. NBTS is a leading policy advocacy and research organization as well as a convener of brain tumor research leaders including industry, regulators, funders, clinician researchers and patient advocates. The organization also delivers timely information and support to patients and families. Through collaborative leadership with partners, our results include paradigm shifting research discoveries, increased federal funding for brain tumor research, innovative new clinical trials, opportunities for entrepreneurship and venture philanthropy to benefit brain tumor research, and empowering collaborative advocacy that results in reforms and advances to health care and the development of treatments.

While we have seen significant progress in terms of scientific understanding of brain tumor biology, we are unsatisfied with the status quo of today’s treatment options. NBTS is committed to investment in new ideas and research poised to incent the development and realization of treatments that dramatically increase survival and quality of life for patients.

Summary:

The Development Associate is a critical member of the Individual Giving and Donor Relations team, reporting directly to the Senior Director of Development, Individual Giving and Donor Relations and providing administrative support to both the Senior Director and the Chief Strategy and Development Officer. The ideal individual will have the ability to exercise good judgment and professionalism in a variety of situations, with strong written and verbal communication, administrative, organizational and people skills, attention to detail, and the ability to balance multiple priorities. The individual must have the ability to work independently on projects, from conception to completion, and work under pressure to handle a wide variety of activities and confidential matters with discretion. The ideal candidate will also demonstrate interest in learning about development and donor relations, with the opportunity to evolve into a frontline role over time.

Essential Duties and Responsibilities:

This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive.

Supervision Exercised: No supervisory duties required.

  • Support the Senior Director in growing the NBTS Individual Giving Program, including managing the NBTS calling program for all non-event gifts of $500-$5K to provide Annual Fund donors with personalized email outreach on a weekly basis as well as phone calls on a biweekly basis (calling/emailing ~100 donors per month);
  • Coordinate a wide range of special projects for the Individual Giving and Donor Relations team, which may include the planning and coordination of presentations, campaigns, mailings, and events;
  • Support the Senior Director with ongoing Donor Relations correspondence such as thank you notes, follow-up notes, personalized gift acknowledgments, and invitations to major donors on behalf of the CEO and CDO on a monthly basis;
  • Assist with memorial giving questions/inquiries;
  • Support the Senior Director in developing a better understanding of analytic measures used to better understand donor behaviors and predict giving trends in Individual Giving;
  • Support the CSDO and Senior Director with prospect research, tracking, and planning related to the Major Gifts program;
  • Assist with Focused Cultivation Events, including managing invitations/RSVPs, event planning logistics, and day-of execution;
  • Using our fundraising database (Salesforce), review and proofread tax acknowledgement letters provided by Development Operations;
  • Maintain Salesforce records for CSDO & Senior Director’s donors/prospects (such as contact reports, proposal data, and event attendance) and provide accurate and timely reports as requested;
  • Assist with preparing stewardship reports and a variety of donor communication pieces;
  • Work with the Senior Director on any tasks related to the Board Development Committee, including planning meetings, compiling agendas, coordinating logistics and materials, and taking meeting minutes;
  • Coordinate and manage routine administrative duties for the CSDO & Senior Director, as requested;
  • Work closely with the CSDO & Senior Director to keep them informed of and prepared for upcoming meetings, commitments, and responsibilities;
  • Serve as first point of contact for the Development Office central phone/email, demonstrating professionalism, courtesy and customer service, and triaging requests appropriately;
  • Other duties as assigned.

Education & Experience:

  • Bachelor’s degree or equivalent prior work experience required.
  • Some development, fundraising, or related experience preferred (inclusive of internship experience).

Required Skills, Knowledge, & Abilities:

  • Strong customer service and interpersonal communication skills, demonstrating diplomacy, tact, and professionalism;
  • Proven ability to work independently and manage multiple projects and activities simultaneously; 
  • Ability to maintain confidentiality of records and information;
  • Strong attention to detail, with a commitment to high quality work;
  • Strong experience with Microsoft Office applications (Word, Excel, PowerPoint, etc.) and databases;
  • Highly detail-oriented, ability to multitask and manage time well;
  • Team player and quick learner who focuses on high productivity and results;
  • Professional, friendly, and enthusiastic demeanor;
  • Self-starter with a proactive attitude who can anticipate needs and has a curious mindset.

Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Location: Remote, primary work location must be in the Greater New England area, ideally within one hour of Boston. Occasional on-site visits by car to NBTS headquarters in the Boston area required.
  • This is a full-time exempt position. Normal hours are 9:00am to 5:00pm EST, Monday through Friday.
  • Role is largely sedentary and requires sitting or standing in a stationary position for extended periods of time. 
  • This role frequently involves communicating on the phone and operating a computer for at least 70% of the work day.

How to Apply:

To apply, email a cover letter and resume to: careers@braintumor.org.


NBTS strives to ensure that our workplace embraces diverse viewpoints, backgrounds, cultures, and experiences. NBTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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