Reports To: Chief Strategy and Development Officer
FLSA Status: Exempt
Date: June 2022
To apply please send your cover letter and resume to email@example.com.
The Senior Director will play a critical role as a member of the NBTS Development Leadership Team, reporting directly to the Chief Strategy and Development Officer (CSDO) and leading the NBTS Major Gifts, Annual Fund, Planned Giving, and Donor Relations programs. The ideal candidate will have the ability to exercise good judgment and professionalism in a variety of situations, with strong written and verbal communication, organizational and people skills, and the ability to balance multiple priorities. The individual must have the ability to work independently on projects, from conception to completion, and work under pressure to handle a wide variety of activities and confidential matters with discretion.
Essential Duties and Responsibilities:
Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.
Supervision Exercised: The Senior Director will hire and manage a Development Associate.
- Meet or exceed revenue goals as determined by the CSDO for each assigned fundraising area;
- Partner with the CSDO to grow the NBTS Major Gifts Program, including building the portfolio, managing the pipeline, conducting prospect research, assisting with proposal development, innovating prospect discovery, and engaging donors through solicitation and stewardship;
- Manage and grow a personal portfolio of Major, Individual and Planned Giving donors and prospects;
- Develop a comprehensive Annual Fund strategy, including digital giving strategies/appeals in partnership with Marcomms;
- Manage the NBTS calling program for all non-event gifts of $1000+ to provide Annual Fund Giving Circle donors with personalized outreach and qualification for further development;
- Lead the NBTS Planned Giving program, including working closely with the CEO;
- Lead a comprehensive Donor Relations plan that effectively engages and stewards donors and implements best practices across all areas;
- Coordinate stewardship, recognition, and cultivation events to create positive experiences for donors, including preparing event plans, budgets, speaking points, schedules, and managing invitations/RSVPs;
- Using our fundraising database (Salesforce), regularly review and audit gift agreements to track next steps and ensure donor intent is fulfilled, while championing effective use of technology for stewardship purposes;
- Hire and manage a Development Associate to support the work of Individual and Planned Giving and Donor Relations;
- Act as the liaison to the Board Development Committee and manage the work of the Development Associate to ensure coordination of agendas, logistics, materials, and meeting minutes;
- Assume assignments necessitating exposure to sensitive information and contacts requiring considerable discretion, judgment, tact and diplomacy;
- Other duties as assigned.
Education & Experience:
- Bachelor’s degree required.
- 7-10 years Development experience required.
Required Skills, Knowledge, & Abilities:
- Proven success in managing a portfolio of individual donors and closing gifts at the $50,000+ level;
- Demonstrated ability to meet fundraising goals, to plan development strategies, and to interact effectively with a wide range of constituents;
- Solid understanding of best practices related to Annual Fund, Planned Giving, and Donor Relations (note: it is not required for the candidate to have worked directly in all areas);
- Ability to work cooperatively and cross functionally, and to communicate effectively in a virtual team environment;
- Demonstrated ability for writing for a development audience, with strong proofreading and editing skills;
- Ability to use data to analyze goals, budgets, and projections, and advise CSDO on portfolio trends;
- Event planning and/or project management experience;
- Proven ability to work independently and manage multiple projects and activities simultaneously;
- Ability to maintain confidentiality of records and information, diplomacy, tact, and professionalism in actions and appearance;
- Strong attention to detail, with a commitment to high quality work;
- Strong customer service and interpersonal communication skills;
- Collegial and positive individual that thrives in a fast-paced fundraising environment;
- Strong experience Microsoft Office applications (Word, Excel, PowerPoint, etc.) and fundraising databases.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Location: Remote (core hours 9:00am to 5:00pm EST and located in EST or CST time zone). Work performed virtually in a home office environment.
- Requires someone to sit for long periods of time.
- Talk on the phone and enter information into the computer for at least 70% of their day.
- Travel may be required up to 10% of the time.
NBTS strives to ensure we have a workplace that embraces diverse viewpoints, backgrounds, cultures, and experiences. NBTS provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.